What Information Do We Collect?
User Content and Account Information:
As part of your Account information, ByteNAP Networks LLC collects and stores information, including the full name, company name, billing address, email address, IP address, landing page, and referring URL, for all users upon registration and use of the Services. You acknowledge that this information may be personal to you, and by creating an Account on the Services and providing Personal Information to us, you allow us, our affiliates, our service providers and our contractors to identify you and, therefore, your use of the Services may not be anonymous.
IP Address Information and Other Information Collected Automatically:
To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users. ByteNAP Networks LLC may partner with third parties to display advertisements targeted to visitors of the Services. To do so, ByteNAP Networks LLC stores a cookie for visitors for the purpose of displaying advertising.
How, and With Whom, Is My Information Shared?
Summary of Information Sharing:
ByteNAP Networks LLC may share your information with contracted service providers if sharing your information is necessary to provide a Service you have requested, as part of a joint sales promotion or to pass sales leads to one of our distribution partners, or to keep you up-to-date on product announcements, software updates, special offers or other information. If your information is shared with third parties, we will strive to only provide the information they need to deliver the Service. We will aim to restrict these companies from using your information for any other purpose, and you may choose not to have your information given to such a third party.
ByteNAP Networks LLC’s employees and contracted service providers have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences.
Public Information About Your Activity on the Services:
IP Address Information:
Information You Elect to Share:
Email Communications with Us:
ByteNAP Networks LLC may send occasional promotional materials to you via email. We try to respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy way for you to cease receiving email from us. If you wish to do this, simply follow the instructions found at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to [email protected]. Regardless, we reserve the right to contact you for informational or account-related purposes when we believe it is necessary.
Access to Payment Processor Information:
Information Shared with Our Service Providers:
Information Disclosed Pursuant to Business Transfers:
Information Disclosed for Our Protection and the Protection of Others:
Information We Share With Your Consent:
Is Information About Me Secure?
ByteNAP Networks LLC is committed to protecting Personal Information. To do so we employ a variety of security technologies and measures intended to protect our information from unauthorized access, use, or disclosure. ByteNAP Networks LLC has a corporate policy in place that requires all personnel not to disclose Personal Information to any third party that is not entitled to have that information. If you have any questions about the security at our Site, you can send an email to [email protected]. Please note, however, that ByteNAP Networks LLC cannot fully eliminate security risks associated with the collection, disclosure and storage of your information and that mistakes and security breaches may occur. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
What Information of Mine Can I Access?
How Can I Delete My Personal Information or Account?
Registered users shall have the ability to delete Personal Information related to their full name, company name, and identifiable billing information through their Accounts. Such deleted Personal Information will no longer be stored in ByteNAP Networks LLC’s databases, with the exception of: email address, network logs or cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or ByteNAP Networks LLC, in which case such information may remain in ByteNAP Networks LLC Networks LLC’s database for the purposes of addressing any such fraudulent or otherwise illegal activity.
You may update or remove the information you provided to us by contacting us as described in the Section “What If I Have Questions or Concerns?” below or by emailing us at [email protected]. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Where permitted by law, your ability to access and correct Personal Information will be limited where access and correction could: inhibit ByteNAP Networks LLC’s ability to comply with a legal or ethical obligation; inhibit ByteNAP Networks LLC’s ability to investigate, make or defend legal claims; result in disclosure of Personal Information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to ByteNAP Networks LLC or a third party.
What If I Have Questions or Concerns?